Safety Tips
Your safety is our priority. Follow these tips to have a safe and secure experience on 1800.
Meet in a Safe Public Place
- •Always meet the buyer or seller in a well-lit, public area like a mall, cafe, or bank
- •Avoid meeting at your home or isolated locations
- •Bring a friend or family member if possible
- •Meet during daytime hours
Inspect Before You Pay
- •Thoroughly check the product before making any payment
- •Test electronics and gadgets to ensure they work properly
- •For vehicles, take a test drive and check all documents
- •Ask for original receipts or warranty cards when available
Use Safe Payment Methods
- •Prefer cash-on-delivery or in-person cash transactions
- •Never send advance payments to unknown sellers
- •Use UPI or bank transfer only after verifying the seller
- •Avoid sharing your bank account or credit card details
Spot and Avoid Scams
- •Be wary of deals that seem too good to be true
- •Don't click on suspicious links sent via chat or SMS
- •Never share OTPs, passwords, or personal banking information
- •Watch out for sellers who pressure you to pay quickly
Communicate Safely
- •Use the in-app chat or WhatsApp for initial communication
- •Avoid sharing your home address until necessary
- •Be cautious with sellers who refuse to share their phone number
- •Keep a record of all conversations
Protect Your Personal Information
- •Never share Aadhaar, PAN, or other ID documents with strangers
- •Don't share login credentials of any account
- •Use a strong password for your 1800 account
- •Log out from shared or public devices
Verify the Seller or Buyer
- •Check the user's profile, ratings, and member-since date
- •Ask for additional photos or videos of the product
- •Verify vehicle registration and ownership documents
- •For high-value items, verify the seller's identity
Report Suspicious Activity
- •Use the 'Report Ad' button if you find a suspicious listing
- •Report users who ask for advance payments or personal details
- •Contact our support team at support@1800.in for help
- •Help keep our community safe by flagging scams
Been Scammed?
If you've been a victim of fraud, take immediate action:
Cyber Crime Helpline
1930
Report Online
cybercrime.gov.in
Email Us
support@1800.in